Beauty Advisor



The Beauty Advisor is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs in line with the KIKO Brand Strategy.

CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT

– Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).

– Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)

– Satisfy Customer’s needs with cross-selling products.

– Completion of all BeKIKO dossiers, quizzes and training elements

– Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).

– As a full-time employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.

PROCEDURES & POLICIES EXECUTION
Guarantee that store is compliant with all KIKO standards

– Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.

– Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.

– Guarantee the constant updating on market trends.

Part-time hours: 20 per week

Job Types: Part-time, Contract, Permanent

Salary: Up to £9.06 per hour

Additional pay:

  • Bonus scheme
  • Performance bonus

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Referral programme
  • Wellness programmes

Schedule:

  • Day shift
  • Holidays
  • Night shift
  • Overtime
  • Weekend availability

Experience:

  • Retail sales: 1 year (preferred)

Work remotely:

  • No

To apply, send your CV and cover letter to:

kikorecruiting.uk@kikocosmetics.com