About Us

Are you passionate about serving the highest quality coffee, offering customers a personalised service and a memorable experience? That’s Costa! We take pride in offering a friendly welcome within a relaxing environment and we would love for you to be part of the Costa team.

Costa is the UK’s favourite coffee shop and has become synonymous with great coffee in a great environment!

How you can impact the business

-Your excellent customer service skills will ensure a warm and welcoming environment guaranteeing repeat custom.

-Your barista skills will offer a quality experience, crafting outstanding cups of coffee every time!

-By attending team training meetings you can extend your knowledge and build confidence to up sell

-Your high standards will ensure compliance with Health and Safety, cleaning and allergens awareness

-Your awareness of the COSTA Check criteria and expectations will contribute towards team achievements

-Your till operation skills will ensure accurate cash handling procedures


– 50% Staff discount on breaks/off duty

– Full, structured training including Barista, Brand Standards, Food Safety Level 2 and the potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store

– Long term career prospects… We love to internally promote our staff so they grow with us!

– Attractive Rates

– Company Pension

-Holiday accrual system

· Essential Requirements

– Enthusiasm to execute outstanding customer service

– Friendly manner

– Communicate confidently with customers

– Flexible approach (ability to be multi-skilled)

– Willingness to learn

– Ability to work within a team and individually

– Presentable and able to follow uniform brand standards

– Reliable & committed

– Flexible to be available for shifts


– Worked within a customer facing environment

– Worked in the hospitality/ retail industry

-Barista experience (not mandatory)

Job Types: Full-time, Permanent


  • 10 hour shift
  • 8 hour shift
  • Day shift


  • Hospitality: 1 year (preferred)
  • Customer service: 2 years (preferred)

To apply, email your CV to: