COVID-19

Following government advice some of our stores at The Glades have reopened.

Please check for opening hours and to see which stores are open ahead of your visit.

We continue to monitor the situation and Government’s public health guidance closely, and we will keep all of our visitors updated via our website and social media channels.

We want to reassure you that the wellbeing of our staff and visitors is our top priority, and we’ve made a number of changes to your shopping experience to help you and keep you safe.

  • The Glades are operating a one-way system, we kindly ask all customers to keep right
  • Please note our Regent Arcade entrance and Queens Garden South entrances are closed
  • Our core shopping hours are;
    • Monday – Saturday, 9am – 7pm
    • Sunday 11am – 5pm
  • We have reduced our parking charges, so you can concentrate on shopping safely.
  • You may see staff and retailers wearing masks, this is both for their safety and yours.
  • Customers will find hand sanitiser available at the following locations;
    • All customer Entry/exit points
    • All customer lift lobbies
    • Customer Service desk (although service closed)
    • Shopmobility (although service closed)
    • Toilet corridors
  • You may be asked to queue outside stores/centre in order to maintain a safe customer flow throughout the centre, ensuring physical distancing is being adhered to.
  • Our toilets are open throughout the centre and we kindly remind customers to follow government guidelines washing their hands regularly for 20 seconds.
  • Shopmobility and Guest Services remain closed for the time being; should you require these services please call 0208 313 9292

To help plan your visit, we have complied your frequently asked questions in one place for you to read

Stores now OPEN include;

3 Store Lush
Accessorize Mac
Aldo Marks and Spencer
Apple Massimo Dutti
Auntie Anne’s Molton Brown
Bare Necessities Monsoon
Bobbi Brown Nespresso
Boost Juice New Look
Boots Pandora
Boros Partica
Bromley Eye Centre Phase Eight
Bubble CiTea Quiznos
Café Nero Rituals
Choice River Island
Claire’s Rush
Clintons Cards Skechers
Crystal Palace Football Club Smiggle
Debenhams Sofa Workshop
Disney Store Steiff Gallery
EE Supercuts
Ernest Jones Superdrug
Fat Face Superdry
Footlocker Swarovski
Fraser Hart Techhouse Accessories
Game The Body Shop
H&M The Entertainer
H.Samuel The Fragrance Shop
Hema The Perfume Shop
HMV The White Company
Holland & Barrett The Works
Hotel Chocolat Thérapie Clinic
Jack Wills Trespass
Jo Malone Vision Express
Kiko Milano Viva La Foto
Krispy Kreme Wagamamas – Take Away ONLY (open from 4pm)
Kurt Geiger Waterstones
L’Occitane Whistles
Levis White Stuff
Lovisa Zara

We would like to thank our shoppers for their continued support and look forward to welcoming you back into the centre once again.